TERMS AND CONDITIONS:
Due to COVID-19, operations have been altered.
Please refer to this video: https://vimeo.com/444041885/
- Parents need to bring their children ready to swim so changing rooms are not to be used before the lessons. Changing rooms may be used after swimming.
- Masks must be worn in the leisure centre by parents when dropping off or picking up, in accordance with government guidelines for shops, etc.
- Parents and children need to use hand sanitiser on arrival and keep to the 2m distancing wherever possible.
- Please ensure that you adhere to the current government guidelines regarding Covid eg if you go on holiday to anywhere that requires you to isolate on return, please do not come swimming during that period of isolation. Do not attend lessons if you are showing any symptoms at all, etc.
- For ½ hour lessons parents should remain outside the building, or in their cars, for 1 hour lessons children may be left and collected at the end provided that the parent comes onto poolside with their child and then leaves. Should your child need the toilet during the lesson they will be allowed to go by themselves, but we are not responsible for them while in the changing room.
- Please ensure we have up to date contact details, as we will be taking in part in track and trace should we be requested to. If you don’t want your name and phone number given out please make sure you let us know in advance by email, or in writing. (Your details will never be given out to anybody else other than for track and trace purposes).
- To ensure pupils receive the teachers fullest attention, parents are requested not to distract the teacher or to approach the child during the lesson.
- A course of lessons will be run on a continuous 10 week block scheme, with payment for the next block being due during weeks 8-10.
- We reserve the right to cancel any lesson without prior warning and at short notice, should this happen the cost of this lesson will be taken off the price of your next ten week block.
- Refunds will not be given for non-attendance, holidays etc, however individual situations that are covered by a doctors note (e.g. broken limbs, operations) will be considered and the missed weeks may be carried over to the next block.
- Children are expected to behave in an appropriate manner ensuring non-disruption of the class. The teacher has the right to request that a child be removed from pool.
- Children aged 8 and over must use the appropriate changing rooms for their gender and not that of the parent present. Children under 8 are allowed to go in the changing room with whichever parent is present. Aquanauts swim school is not responsible for the children whilst in the changing room or toilets.
- Pupils and parents are asked to respect both our staff and the staff of the leisure centre/venue being used. Anybody found to be threatening or verbally abusing our staff will be asked to leave the premises, and the swim school.
- Photography or Videography is NOT ALLOWED during our swimming lessons.
- Property left in the changing rooms or anywhere else at the venue is left at your own risk and we cannot accept responsibility for anything lost or stolen.
- All jewellery should be removed before entering the pool.
- Appropriate swim wear should be worn at all times i.e. one piece costume for girls (not bikinis) and normal swimming trunks/shorts for boys. Swimming in underwear is not permitted.